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Articles on:Configuration and Security
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  • Support - AB Tutor V10 (On-Prem)
  • Download, Installation, Licensing and Registration
  • Connection and Network Issues
  • Configuration and Security
  • Support - AB Tutor V10 Cloud
  • Legacy Support
  • AB Tutor V10 (On-Prem): MacOS Screen Capture MDM Configuration
    ABTutor requires Screen Recording permission (TCC - Transparency, Consent, and Control) on macOS to capture screens. Starting with macOS 10.15 Catalina, users must explicitly grant this permission. For managed environments, this can be pre-approved via MDM (Mobile Device Management) using a Privacy Preferences Policy Control (PPPC) profile. Important: macOS does not allow programmatically bypassing the TCC prompt. The only way to silently grant screen recording permission is through an MDM-deploFew readers
  • AB Tutor V10 (On-Prem): Moving the OnPrem Central Server Installation
    Moving the Server Due to the security policies built into AB Tutor, certain procedures must be followed to move a server installation to different hardware. This process is easier if DNS adjustments allow the original server's hostname/alias to be preserved. If DNS resolves abcs If you initially set your DNS server to point 'abcs' to your server (either as the actual hostname or an alias), and set all of your Clients and Consoles to connect to 'abcs' then the server can be moved as follFew readers
  • AB Tutor V10 (On-Prem): Importing groups from externally generated files
    This article applies to: AB Tutor V10 (On-Prem) In V10 (On-Prem), there are several types of groups. The standard ones are User groups and Device groups where the group contains a list of IDs for users or devices registered on the Server. We also have Username groups and Hostname groups which contain a list of strings that are matched against the username or hostname. These advanced group types don't require the user to be registered on the server and don't require the ID to be known. BeFew readers

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