Using AB Tutor

• Add new account manager to your online account

  In order to add new account managers to your existing account, you need to: Register a new user Register (https://www.abtutor.com/register) new user that will become a new/additional account manager After login click on 'Manage an existing AB Tutor account' Request to become an account manager by providing the account number of school/company ![](httpFew readers

• Does AB Tutor V10 (On-Prem) support Bring your Own Device (BYOD) ?

  V10 (On-Prem) AB Tutor can be installed on a machine brought in by a student and will function the same as if it was installed on a machine provided by the school.  However when doing this we expect customers to respect the privacy of their students out of hours. Any policies applied to BYODs should include conditions to ensure that they're not in effect outside of school hours. There are several ways to configure a policy so that they're not active when the machine is being used outside of schFew readers

• AB Tutor V10 (On-Prem): Testing LDAP filters for Active Directory sync jobs

  While setting up an AD sync job, you may wish to ensure that the LDAP filter is only going to pick up the entries you expect it to. The filter can be tested as follows: Open up the Active Directory browser on your Domain Controller Right click on your domain (such as example.com) in the left sidebar Select 'Find...'. Change the search options to Find: 'Custom Search' In: '' or 'Entire Directory'. Enter the LDAP Filter inside the Query box and select 'Find Now'. The SearchFew readers

• Group settings - Permissions

  Permissions The Permissions tab allows you to set which users are allowed to use the group. This is typically used to ensure teachers only have access to the computers in the rooms they use and to reduce the chance of them accidentally taking control of the wrong computers. It also can be used to prevent teachers having access to groups containing other staff members' computers. If the list is left blank, all users will have access to the group. To add users to the list, select the **AddFew readers

• How to block websites using policies

  When creating a policy there will be an option to 'Block websites'. Clicking on this option will bring up a new window that will allow you to enter a list of websites that you wish to block. Here you can type in the websites you'd like, using enter to add a new entry into the list. There will also be an option to either have the entered list as either a blacklist or whitelist. Notes: Wildcards can be used to pick up web addresses that contain certain words (e.g. sex will block web addresFew readers

• Can multiple tutors connect to the same client machines at the same time

  Yes, AB Tutor can have multiple tutors connected to the same clients at the same time. There are no configuration changes needed to utilise this facility. But we would highly recommend that only one connected tutor manages policies as applying multiple policies at the same time can cause some very conflicting and unpredictable results.Few readers

• AB Tutor V10 (On-Prem): Playing video captures in VLC

  There is a known issue in VLC 3.0.6 which causes the video to only show a black screen. This is caused by a bug in the WEBM decoder that causes it to fail if it uses multiple cores. To fix it: Go to the Tools menu in VLC Select Preferences Select All instead of simple in the bottom left corner In the tree view, select Input/codecs, Video codecs, ffmpeg On the right, in the decoding section set threads to 1Few readers

• Using Key Sequence Command

  Key Sequence Menu: Command, Key Sequences Right panel: Key Sequences... This tool allows the Tutor to send a sequence of key presses to be carried out on the client. The Key Sequence Manager allows you to pre-define and save these sequences to the menu. The list at the top shows any previously saved key sequences, with the buttons to the right allowing the list to be rearranged, and unwanted items to be removed. To add a new entry to the list, simply start typing in the lower boxFew readers

• Can I import a list of websites to be blocked?

  It is possible to import a list of websites to be blocked.  To do so, create your list as a .txt file and, then within AB Tutor, take the following steps: Within Policy Manager, create a 'Block Web Sites' policy. Click the radio button to allow access all sites and, Click on 'import' to add your exception list: Navigate to your text file containing the list of sites for exception.Few readers

• AB Tutor V10 (On-Prem): My Central Server is running slowly

  If your Central Server becomes slow to respond there can be a number of different causes. AB Tutor client was installed onto a desktop that was cloned without having deleting the programData directory When the client is installed it will generate a unique identifier for that machine. If this identifier is shared across multiple devices the Central Server will think multiple machines are the same device. This will cause the devices to overwrite each other's data, causing a DOS effect on thFew readers

• AB Tutor V10 (On-Prem): Updating your site

  In order to update your site you will need to download the latest Server .msi file from abtutor.com. Run it on top of your existing Server installation. Your Clients and Console machines will automatedly update themselves through the use of the 'AB Tutor Updater' service, which is included when installing the AB Tutor Client or Console. When the latest Server version is installed it will take roughly half an hour for all the Client machines to update themselves. We recommend doing this towards tFew readers

• How am I able to control when my machines are powered on? V10 (On-Prem)

  AB Tutor provides both the option to Power on machines remotely through Wake On LAN and a scheduled shutdown policy. Additionally inside AB Tutor V10 (On-Prem) we have Scheduled Wake On LAN functionality. Using AB Tutor policies to schedule machine shutdowns When creating a policy select the options 'schedule' and 'Power Action'. When configuring the schedule you will want click and drag to select the hours you want the machine to be shutdown for. In the example below the policy will atteFew readers

• Login problems with ESet antivirus

  This article applies to: AB Tutor v8 AB Tutor V10 (On-Prem) ESet antivirus blocks one of the functions used by the AB Client to allow remote login to be triggered. In order to fix this, please add a HIPS rule to allow full access to the two parts of the Client: C:\Program Files (x86)\ABTutor\Client\Agent.exe C:\Program Files (x86)\ABTutor\Client\Daemon.exe If the computer is stuck in a login loop, ie it automatically logs in whenever you logout, please navigate to the following regiFew readers

• How to block applications using policies

  How to block applications using a policy There are two steps to setting up and applying policies: first the policies need to be created. This is often done by an administrator, who can protect policies against being removed by users. Then these pre-created policies can be applied to selected computers by a tutor, who is also able to clear policies. Both tutors and administrators can create, set and remove policies, unless an administrator has protected them. Blocking Applications WhenFew readers

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V8

• I cannot find the tools menu, nor can I set passwords or create classroom groups

  There are two levels of access to the Tutor program: Administrator and Tutor.  Access to both of these are controlled by start-up passwords.  These can be set by selecting Tools, Settings, then cloosing the **Passwords **tab.  (Of course, you have to have administrative level access to get to the tools menu!).\ If you cannot see the Tools menu item, then you are probably logged oFew readers

• How to restrict the functions a teacher can use and the computers they see in Version 8

  This article applies to: AB Tutor v8 AB Tutor offers all those logged on with administrative rights some very powerful features.  We recommend that network administrators do not allow all users administrative access, but that they carefully control who has access to which computers and the functions that these users can access.  To do this, you need to: Set Start-up Passwords Create Classroom Groups Set restrictions on teachers connecting to these groups **Setting Start-up PassworFew readers