V10 (On-Prem)

• AB Tutor V10 (On-Prem) Quickstart Guide

  Central Server installation To install the Central Server: Download the installer from your account on our website - www.abtutor.com. Run the ABv10ServerInstaller.msi installer. Click next, accept the licence and choose an install location, followed by next again. Click **Install **to install the Licence Server. After installation, click Finish. Connect to the Central Server in a web browser, by https on port 5151, eg [https://abcs:515Few readers

• AB Tutor V10 (On-Prem): What are the minimum specifications for AB Tutor v9 Central Server

  The minimum recommended system specifications for AB Tutor V10 (On-Prem) Central server are: This article applies to: AB V10 (On-Prem) Central Server 2.4ghz Dual Core 4GB RAM 20GB free HDD space  Server version of Windows These specs should allow for a few hundred Clients or Consoles. For larger installations we recommend 8GB of RAM and more processor cores. The HDD requirement will depend on what events are stored and whether they are stored with screenshots/video. The events themselvFew readers

• AB Tutor V10 (On-Prem): Installing the MacOS(14) Client

  MacOS Client installation Download the AB Tutor install pkg (ABTutorInstaller.pkg) from the Dashboard on your Central Server. This single installer file installs the specified components (Client and Console) and manages updates. The Client needs to be installed on any computer you wish to be able to control with AB Tutor. Interactive install To install AB Client using the installation wizard double click the ABTutor.msi installer. Continue twice to start the process. Read and accept tFew readers

• AB Tutor V10 (On-Prem): Error 574 during installation

  Error 574 If "Error 574" is displayed during installation it means that the installer has been unable to contact the Central Server to download the files for the Console/Client. There are a few possible causes: The DNS server on the site has not been configured to point abcs at the Central Server. This is the recommended way of setting up AB Tutor as it allows the installer to be run without any modifications (as abcs is the default location) and it makes it easier to move the server in theFew readers

• My Site Licence/Central Server has become unlicensed

  Our software will contact abtutor.com regularly in order to verify the licence. This check occurs every 6 hours. If this validation request fails it will check every hour. After 6 hours from failure the licence will become invalid.  The most common reasons for this validation check failing are: Invalid proxy details You will need to configure your Server to use proxy details that will allow it access to the internet, or provide a method of accessing abtutor.com. **Hardware propertieFew readers

• AB Tutor V10 (On-Prem): Assisted "Offline" Installation

  One way to force the installation to be successful is to transfer the files downloaded from the Server over manually before running the installer. This is done by copying all of the files from the Server inside the directory: For the Console: C:\Program Files (x86)\ABTutor\Server\updates\windows\x86\console\files To the Target installation machine: C:\ProgramData\ABTutor\Maintainer\bundles\Console For the Client: C:\Program Files (x86)\ABTutor\Server\updates\windows\x86\client\files To the TaFew readers

• Ab Tutor V10 (On-Prem): How does licencing work?

  When you purchase AB Tutor V10 (On-Prem) you get a Licence key which is intended to be used by your Central Server component. This is the one piece of software that gets licenced. The Central Server will then contact our licence management servers at abtutor.com in order to validate this licence. Once it is successful it will be given a concurrency login value. This determines how many Console Users can log into the Server at once.  This verification process repeats every 8 hours. Should there bFew readers

V8

• What are the system requirements for AB Tutor v8?

  This article applies to: AB Tutor v8 As AB Tutor is a complex piece of software, we cannot guarantee that it will work perfectly with every possible configuration of hardware, software and security. For this reason, we recommend that you trial AB Tutor for 30 days to check that it is compatible with your environment. Please contact support@abtutor.com if you encounter any issues at all during the trial period. Operating system: Microsoft Windows 7, Windows 8Few readers

• Create/add a new account manager

  To create a new account manager on ABTutor.com, go to https://www.abtutor.com/register Fill in all the info required including the new email and new password You will receive an email from us saying Registration request, click on the link inside the email Login using the new email and password, should get a screen like that ![](https://storage.crisp.chat/users/hPopular

• I get an Unable to verify your licence warning, but I have valid licences

  Every time a registered copy of the software is launched, AB Tutor ‘phones home’ and connects to the licence management system via the Internet to check that the installation that is being run is valid, to ‘verify’ the licence. You will get the warning ‘AB Tutor failed to verify your licence over the Internet’ if you launch AB Tutor: When connections via the Internet to the Licence Management System are down When you have set up a proxy server on a laptop and then take the laptop to soFew readers

• I already have an AB Tutor Licence - how can I download the software without having to resubmit a download request

  Once logged into your account on the Licence Management System, you can click on the download tab and will be presented with the AB Tutor releases available to download. If you don't have an account to log into www.abtutor.com please email sales@abtutor.com with the account details. Please note: Your licence will only validate versions that you have purchased, for example if you have a version 6 licence you will not be able to validate a version 7 licence andFew readers

• AB Tutor V10 (On-Prem) - Cloud Signed MSI Installer

  Some setups require the deployment of a signed MSI installer, injecting your AB Tutor licence key ahead of time can cause MSI signing to fail. In this scenario we have also included a Signed MSI which will require additional arguments in order to associate your licence with your deployed Clients and Consoles. Using Microsoft Intune: In the "App information" section, enter the name and description for the app. In the "Command-line Arguments" field, enter the one of the following coFew readers

• As long as you are a valid registered user and have an account set up in the Licence Management System, you can create a quote to order fur

  As long as you are a valid registered user and have an account set up in the Licence Management System, you can create a quote to order further licences or to upgrade your licences to the latest release. Once logged into the Licence Management System, click on 'Pricing'.  From here you can add further licences or click on the 'Upgrade Now' button.  You will be presented with your options for upgrading your existing licences and the purchasing of further licences.Few readers